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The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

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Author: Mel Silberman
Publisher: McGraw-Hill

List Price: $34.95
Buy Used: $13.75
You Save: $21.20 (61%)



New (23) Used (25) from $13.75

Rating: 4.5 out of 5 stars 11 reviews

Media: Paperback
Edition: 1
Pages: 354
Number Of Items: 1
Shipping Weight (lbs): 1.1
Dimensions (in): 9.1 x 7.4 x 0.9

ISBN: 0071362614
Dewey Decimal Number: 001.068
UPC: 639785323327
EAN: 9780071362610

Publication Date: September 19, 2000
Availability: Usually ships in 1-2 business days

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  • Digital - The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

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Editorial Reviews:

Product Description
Written and field-tested by practicing consultants, The Consultant's Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client--and help them effectively implement the solutions.

This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
Managing and leading change
Organizational initiatives
Assessing team and organizational functioning
Improving relationships between departments and business units
Creative problem-solving techniques

Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.


Customer Reviews:   Read 6 more reviews...

3 out of 5 stars good book but where is the promised free downloands?   December 11, 2008
James H. Nelson (Owatonna Mn)
0 out of 1 found this review helpful

I want to use this book, as it gives practical forms with good instructions but the Word editable downloads are not available. Hope the download gets resolved


3 out of 5 stars Good Starter Package   December 28, 2007
Common Sense (Orlando, Florida United States)
3 out of 3 found this review helpful

you'll find a good deal of material here. silberman hasn't published much consultancy stuff since this hit the market - the fact that this book is 8 years old makes some of the content outdated. he is a dependable author though, who provides alot of practical advice. if you are looking for an author who can teach you how to train - check some of his other books. if you are looking for a full system of diagnostic tools - ready made, this is for you. many of them require modification, but that's the case with any book like this. i would also spend the money on some of alan weiss' books. in my view, they are more relavent and comprehensive.


3 out of 5 stars A Solution Seeking A Problem?   September 8, 2007
Bayo Akinola-Odusola (United States & London UK)
A good book with some solid approaches to consulting that many have found to be useful.

The only downside, if you can call it that, is that quite a number of the solutions may not work well in a good number of real-world consulting assignments.

Overall not a bad read and worth further investigation if you're looking for something to lead you step-by-step through solving certain client problems.




5 out of 5 stars Worth the Price   February 19, 2007
David R. Halperin (Traverse City, MI)
6 out of 6 found this review helpful

Part of my consulting practice is to create and facilitate group learning for various situations. I enjoy leafing through this book to both remind myself of tools, techniques and concepts I have explored in the past, and also to expand my options to incorporate new material into the mix. It is a bit like hanging out with a bunch of other consultants for a day to share ideas.


5 out of 5 stars Valuable Book   July 17, 2006
Elijah Chingosho (Nairobi, Kenya)
14 out of 15 found this review helpful


This is a wonderful book that combines the expertise of a wide range of experts in the consulting field. Due to the different styles of the authors, the reader is bound to find several that really address their concerns.

The book is a useful toolkit as it has templates that one can easily adapt to meet their needs. Most of the common consulting problems are addressed. Among the readily useable tools are the various exercises, questionnaires and reproducible worksheets and techniques for working with clients, among others, which make this a very user friendly book that makes life easier for a consultant, particularly those like me that are relatively new to the profession.

This is a well written book that is easy to follow and understand and that should be a valuable tool to both the seasoned professional and the novice. It is certainly a very valuable reference book that can be used as a checklist when delivering services.